Support

How to reach us

Write to the support address at the foot of this page.

We are around Monday to Friday. We answer cancellation, withdrawal, and personal-data requests within 24 hours.

What to include

• The email you created the account with.
• What you expected to happen and what happened instead.
• If it is about a charge, roughly when it was.

Do not send passwords or your full card number. We will never ask for either.

Shortcuts

• Cancel the subscription: how to cancel
• Withdraw within 10 days: withdrawal
• Ask for a refund after a billing error: refunds
• Erase your data: delete your account
• See what we store: privacy policy

If our answer does not satisfy you

You can complain to the consumer protection authority where you live. In Argentina that is the Ventanilla Única Federal de Defensa del Consumidor, which accepts complaints online. The seller lives in the United States, so you can also complain to the Federal Trade Commission.